FREQUENTLY ASKED QUESTIONS
Everything you need to know.
Still unsure about something? Send us a message and we'll help.
How often should I have my bin cleaned?
We recommend at least once a month to help control odours and built-up grime. More frequent plans are available for higher-use bins.
What does the service include?
We clean the inside and outside of your bin, including the lid and handles, then sanitise and deodorise it.
Do I need to be home?
No. As long as we can access the emptied bin, we can complete the service while you're away.
When do you clean the bins?
We aim to clean after your normal municipal refuse collection, once the bin has been emptied.
Do you offer once-off cleans?
Yes. A once-off deep clean is R110 per bin.
What are the recurring plan prices?
Monthly is R90 per month per bin, fortnightly is R150 per month per bin and weekly is R310 per month per bin.
Can I add more bins?
Subscribed customers can add additional bins at R70 per bin.
Do you clean bins at complexes and businesses?
Yes. We can provide custom pricing for residential complexes, estates, businesses and larger quantities of bins.
What if my bin is extremely dirty?
Heavily soiled bins may require additional treatment. If anything outside the normal service is required, we'll discuss it with you before proceeding.
What areas do you service?
We service Alberton, Johannesburg South and selected surrounding areas. Send us your suburb to confirm availability.
How do I book?
Use our sign-up form or contact us on WhatsApp with your name, area, number of bins and preferred cleaning option.
How do recurring plans work?
Choose your preferred cleaning frequency and we'll arrange cleaning around your area's normal refuse collection day.
Are the bins sanitised after cleaning?
Yes. After washing, we sanitise and deodorise the bin to leave it fresh and hygienic.
What happens if refuse collection is delayed?
If your bin hasn't been emptied, we'll arrange the next suitable cleaning time once collection has taken place. Ask us if waste removal is needed.
How do I pay?
Payment details and available payment methods are confirmed with you when you book.
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